That’s why the company’s rolled out a couple of options to make it harder for kids (or us unwitting adults) to accidentally make in-app purchases, all with only a couple steps.
#Itunes refund full
if there’s an ellipsis at the end of it), you’ll need to click the arrow to the left of the entry to view that record and get the full order number.ĭespite the ease of submitting these requests, you’d probably prefer avoiding having to do this again-and Apple would likely rather not have to refund a whole bunch of purchases again. For each unauthorized purchase, you’ll need the order number if the whole number isn’t visible from this table (i.e. Each entry lists the order date, order number, titles purchased, and price.
While you can’t easily search your order history (using email may be a better bet for that), you can page back through your requests or jump to a specific month and year. Scrolling down will reveal a sub-section called “Purchase History.” Click on the See All link to the right to get a full list.Ĭlick on the See All link in your iTunes account page to view your entire purchase history.
#Itunes refund password
You’ll be prompted to enter your password for security reasons, and then shown your account page. Click the button in the top left corner that displays your Apple ID and choose Account from the drop-down menu. Launch iTunes and select the iTunes Store.
#Itunes refund mac
Via the iTunes Store If you’ve been deleting those receipts to clean out your inbox, that’s okay: You can get access to your entire purchase history on the iTunes Store on your Mac and PC. Refunds are typically applied in the manner in which you paid (a credit to your PayPal account, iTunes store credit, a refund to your credit card, etc).To submit a refund request you’ll need your order number, shown here in an email receipt. If all goes well and Apple is satisfied with your reasoning, Apple should reply that you have received your refund! Yes, in most cases, it's that simple.just a few emails will do the trick. Also include the purchase order number for the application in question. If you can't resolve the issue with the developer, email Apple back stating that you contacted the developer but would still like a refund. (Apple tries to respond to most inquiries within 48 hours.)Īpple may ask you to contact the developer for assistance, particularly if your issue involves a bug if so, email the developer once or twice. (Officially, remember, there are no refunds.) Then go through the process, guided by Apple.Īfter contacting Apple, wait-for a couple days at the most. It's somewhat murky, since there isn't any specific "I want a refund" category. Go to this page, pick your country, and then find the issue that is most closely related to your needs.I'd recommend iTunes Account and Billing / Billing or App Store / Troubleshooting Applications. Remember to be calm, and explain everything as clearly as possible.Īpple has a help page with clear pictures of the above steps here. Go to the iTunes store, then view your account and click on "Purchase History." Find the application in question, click on "Report a Problem," and fill out the form. There are two ways to do this the first way is probably the most effective, but use #2 if you don't have iTunes installed on your computer.ġ. So you think you have a legitimate reason for wanting a refund? First, you have to contact Apple. Also, Apple doesn't have to give you a refund their terms of service state that all sales are final. Remember, though, clear, calm explanations are always best for garnering sympathy. In general, having a good reason is just common sense. This one is iffy but usually valid, and works best if you ask for a refund ASAP.
#Itunes refund how to
There's no reason to not ask for a refund if you have a legitimate situation! Here's your one-stop tutorial to how to get a refund from the App Store. You're annoyed, and sad, and you want a refund, but Apple doesn't give refunds, right? And it wasn't like the app was that expensive.Īctually, it is possible to get a refund from the App Store, and it's not that difficult, either, provided you have a good reason.
You've bought an app, and it's just not working as it should.
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